Floral Secrets is located in New York City.

If you ordered within the past 24 hours and changed your mind, we offer hassle-free cancellations. Just email us at support@floralsecretsvip.com or call us at (844) 493-2559.

If you ordered more than 24 hours ago, your order will most likely have been processed and we can't offer an immediate refund. However, once you receive your order, you have up to 30 days to request a refund.

Once your order is processed & shipped, we'll send you a confirmation email. This can take up to 2-3 business days. Once shipped, you can expect your order to arrive between 8-10 business days, depending on your location.

*Please note that due to COVID-19, there could be delayed delivery speeds, depending on your location.

Secure Delivery

We Deliver your package securely to you.